ABOUT US

Last updated: 14 September 2026

nove-x is an independent online retailer serving customers through nove-x.shop. Our aim is to make online shopping clear and dependable by presenting accurate product information, transparent prices, secure payment options and practical customer support.

We believe customers should understand what they are buying and what to expect after placing an order. For that reason, important information about delivery, payment, cancellations, returns and refunds is published on our website and made available before purchase.

We work with service providers that support payment processing, order fulfilment and delivery. Unless a product page specifically says otherwise, nove-x is the retailer rather than the manufacturer or owner of the product brand. Product names, logos and trademarks remain the property of their respective owners and are used only to identify the goods offered for sale.

If you need help choosing a product or have a question about an order, our customer care team is available using the details below.

STORE DETAILS

Store name: nove-x
Website: nove-x.shop
Email: support@nove-x.shop
Telephone: +44 7146195703
Business and customer service address: 184 High St, Arlesey SG15 6TB, United Kingdom